Frequently Asked Questions
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When Texas organizations need modern, scalable access control, they turn to Pref-Tech. As a Houston-based, family-owned integrator, we partner with Genetec, the leader in unified physical security solutions, to bring you Synergis™, an enterprise-grade access control system. Synergis is designed to adapt to your environment, strengthen cybersecurity, and make your operations more effecient.
With Genetec, we’re making it easier than ever for organizations in Houston, Austin, San Antonio, and Dallas–Fort Worth to upgrade their access control solutions.
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Synergis is a modern and flexible access control system that puts organizations in full control of their facilities, no matter how many sites they manage or where they’re located. It streamlines cardholder management, automates routine tasks, and keeps people and operations moving without disruption.
It goes beyond traditional access control by:
Supporting open architecture so you can choose the hardware that fits your needs.
Offering flexible deployment options letting you expand on-premises or transition to the cloud at your pace
Delivering extensive reporting capabilities to support investigations, compliance requirements, and drive actionable insights.
Unifying access control with video, communications, intrusion and license plate recognition.
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1. Open Architecture
Keep your supported existing readers, panels, and controllers while gaining modern functionality.2. Unified Security
Manage video, access, and events through a single intuitive dashboard.3. Flexible Deployment
Run your system on-premises, in the cloud, or in a hybrid model without being locked into one approach4. Strong Cybersecurity
Protect cardholder and visitor identities with native encryption and multi-factor authentication.5. Beyond the Door
Manage elevators, key cabinets, mobile credentials, lockers, intrusion panels, and biometric credentials through Synergis.6. Local Expertise
Pref-Tech’s Texas-based team delivers implementation, training, and ongoing support. -
Preferred Technologies (Pref-Tech) is an authorized Genetec integrator with offices in Houston, Austin, San Antonio, and Dallas–Fort Worth, providing full design, installation, and support services.
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Yes. Genetec has built on an open architecture, so Pref-Tech can help you reuse supported existing hardware while adding modern functionality.
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Pref-Tech implements Synergis for:
Education (K-12 and Higher Ed)
Healthcare
Utilities and Data Centers
Airports and Transportation Hubs
Property Management
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Cybersecurity is built into the system from the ground up. With multiple layers of defense, including advanced encryption, authentication, and authorization, Synergis ensures that only the right people can access your sensitive data and facilities.
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Pref-Tech Serves All of Texas!
Houston Headquarters – Securing airports, seaports, and energy facilities with enterprise-scale access control.
Austin Office – Partnering with education, healthcare, and tech organizations to modernize security. This office also serves the San Antonio area
Dallas–Fort Worth Team – Supporting property management, logistics hubs, and financial institutions with future-ready access control.Wherever you operate in Texas, Pref-Tech has local experts ready to serve you.
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Unified security as a service brings a comprehensive security system to the cloud, offering diverse physical security capabilities in a single, unified platform. A simple, tiered subscription model makes it easy to only pay for what you need. With Security Center SaaS, you can use on-premises, hybrid-cloud, or full cloud systems and easily expand your security system by adding new capabilities as needed.
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A cloud security system is a centralized, cloud-based platform that protects your physical and digital assets by monitoring, managing, and controlling security across all locations. With a cloud security system, organizations can leverage scalable, real-time security services without replacing their existing on-premises infrastructure, ensuring flexibility and adaptability to evolving security needs.
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Security Center SaaS is exclusively sold through our Certified Channel Partners. Reach out to your channel partner to request a trial today.
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Yes. Security Center SaaS subscriptions are designed to let you choose. You can buy connections to use only with door controllers or only with cameras. Better yet, you can choose to mix connections with any supported device that makes sense for you.
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Yes. A cloud or hybrid-cloud model is secure. Our cloud software has many built-in cybersecurity and data privacy features, and maintains SOC 2, ISO27001, and ISO27017 compliance. If you have cloud-managed devices such as servers or readers, you benefit from automated updates and firmware upgrades that keep your system cybersecure. With connected systems, you can always know your system's health status.
A cloud or hybrid deployment uses robust encryption protocols for data transmission between on-premises, edge, and cloud components to prevent interception and unauthorized access. This is why choosing a trusted service provider and solution, such as Security Center SaaS, makes all the difference. -
A software-as-a-service physical security system, such as Security Center SaaS, can be deployed fully in the cloud or in a mix of cloud and on-prem environments. The solution typically includes:
Architecture and integration
Fully open, API-first architecture with a broad ecosystem of supported devices
Integration of existing on-premises systems into the SaaS environment
Devices and applications
Direct-to-cloud devices, including cameras and door controllers
Cloud-managed appliances, such as servers or edge-processing devices
Mobile and desktop applications for all operational needs
Operations and automation
Event management and automation engine
Streamlined monitoring of remote sites
Cloud headend interface to centralize management and security operations
Security and maintenance
Cybersecure, end-to-end encrypted communications
Video encrypted at rest and redundant cloud storage
Automated updates and system maintenance
Scalable storage with off-site backups